Feedback and Testimonial Systems Service

2: At what point in the client journey do you typically request feedback or testimonials?
Timing matters. Catch them too early and there’s no result to share. Wait too long and the momentum is gone.

3: What methods do you use to collect testimonials?
We’re looking for your current process, for example, email prompts, forms, videos, or third-party reviews, and whether it’s consistent or clunky.

4: Do you use a consistent script or template when asking for testimonials?
This is about control. Are you guiding clients to share specifics that help future buyers, or just hoping they say something nice?

5: How many testimonials or case studies have you collected in the past 6–12 months?
This gives us a baseline. If the number is low, we’ll find out why and fix the system that’s breaking.

6: Are you collecting structured feedback in addition to public testimonials?
We’re separating marketing proof from internal improvement. You need both, and we want to know where the feedback loop lives.

7: Where are your testimonials currently showcased?
Are they on your website? In your proposals? On you sales calls? Or are they sitting in a Google Doc somewhere no one sees?

8: How well do your current testimonials reflect the results and impact of your work?
Are they clear, compelling proof, or vague praise? We’re looking for results-driven statements that close deals, not just compliments.

9: Who on your team is responsible for requesting and managing testimonials?
No system works without ownership. If this step does not have a dedicated owner, it’s going to get missed.

10: If you had an automated system to collect feedback and testimonials, what would that unlock for your marketing or sales efforts?
Think about faster trust, stronger positioning, and closing sales with less explaining and more proof.